tk1917's Privacy Policy

tk1917 places the highest importance on the privacy of its users. This privacy policy explains what types of information we collect, why we collect it, and how we manage it. This policy has been prepared in accordance with applicable data protection regulations in Bangladesh and applies equally to all users of our services.

This policy applies to the tk1917casino.cam website, its mobile application, and all associated digital services. In this policy, "we", "our" or "tk1917" refers to this platform. "You" or "user" refers to any person who visits the site or manages an account.

If any part of this policy is unclear to you, please contact our support team. We provide assistance in Bengali and English via live chat and email, 24 hours a day, 7 days a week.

tk1917 collects two types of information — information provided directly by the user, and information collected automatically while using the platform.

2.1 Information You Provide Directly

During registration, verification or use of our services, you may provide the following information:

• Full name, date of birth and national identity card details
• Email address and mobile number
• Residential address
• Payment method details (bKash, Nagad, Rocket or Upay number)
• Password and security question answers for account security
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you visit or use the tk1917 platform, the following information may be collected automatically through technical means:

• IP address and device type
• Browser name, version and operating system
• Pages visited and session duration
• Information obtained from cookies and similar tracking technologies
• Referral source and click patterns
• Game play history and transaction records

2.3 Information Received from Third Parties

We may receive limited information from trusted third-party services for the purpose of identity verification or fraud prevention. In such cases, we continue to follow the applicable data protection rules.

Collected information is used only for specific and legitimate purposes. tk1917 never sells your personal information to third parties.

• Account Management: To handle registration, login and account security.
• Identity Verification: To confirm age (21+) and prevent fraud.
• Transaction Processing: To complete deposits and withdrawals securely.
• Customer Support: To resolve issues and answer questions.
• Service Improvement: To analyse and improve platform performance.
• Promotional Communications: To inform you about bonuses and offers, where you have given consent.
• Responsible Gaming: To identify unusual playing patterns and provide necessary support.
• Legal Obligations: To comply with applicable laws and assist with investigations.

tk1917 uses industry-standard technology to protect your information. All data stored on our servers is secured through SSL encryption. Payment-related information — particularly relating to bKash, Nagad, Rocket and Upay — is stored in a separate encrypted layer.

4.1 Data Retention Period

Your information is retained while your account remains active. After account closure, certain information may be retained for a specified period due to legal obligations, dispute resolution or other legitimate reasons. Once that period ends, the information is securely deleted or anonymised.

4.2 Security Measures

• 256-bit SSL encryption active at all times
• Automated monitoring system for suspicious activity
• Regular security audits and vulnerability testing
• Staff access to data limited strictly to what is necessary
• Two-factor verification (OTP) option available for users

tk1917 does not sell, rent or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Necessary information may be shared with trusted third-party service providers who assist with tasks such as payment processing, identity verification, technical operations or customer support. These partners operate under our instructions and may not use that information for their own purposes.

5.2 Legal Obligations

Information may be disclosed where required by a court order, a lawful request from a law enforcement agency, or applicable law.

5.3 Fraud and Security

Where account fraud, money laundering or other unlawful activity is suspected, necessary information may be shared with the relevant authorities.

5.4 Business Changes

In circumstances such as a merger, acquisition or transfer of assets, user information may be transferred. In such cases, we will notify users in advance, and the new entity will be bound to maintain the same standard of privacy protection.

tk1917 uses cookies and similar technologies to ensure platform functionality and improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security and core site functionality. Disabling these will prevent the site from working properly.
• Functional Cookies: Used to remember your preferences, language selection and personalised settings.
• Analytical Cookies: Help us understand site visit patterns and identify which pages are used most.
• Marketing Cookies: Used to show relevant promotional advertisements (based on your consent).

6.2 Cookie Controls

Most browsers offer the ability to control cookies. You can delete or block cookies from your browser settings. However, disabling essential cookies may disrupt some important site functionality.

tk1917 believes you should have control over your own information. To that end, we ensure the following rights:

7.1 Right to Access Information

You have the right to know what information has been collected about you and how it is being used. You can request this information through customer support.

7.2 Right to Correct Information

If any information in your account is incorrect, you can request that it be corrected. Some information can be updated directly from account settings; for the rest, please contact the support team.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, information that must be retained to fulfil legal obligations may not be possible to delete.

7.4 Right to Opt Out of Promotional Communications

If you do not wish to receive emails or messages about bonuses and promotions, you can disable that option at any time through customer support or from your account settings.

In accordance with our Responsible Gaming policy, users can also use various tools to manage their gaming activity — such as setting deposit limits, taking a temporary break or self-excluding.

tk1917's services are for persons aged 21 or older only. We do not knowingly collect information from minors. If it becomes known that a minor has created an account, that account and the associated information will be deleted immediately.

An age verification process is followed at the time of registration and additional identity documents may be requested if necessary. If a parent or guardian becomes aware of a minor's account, they can contact our customer support — we will act promptly.

Some third-party services used on our platform (such as payment gateways or game studios) are governed by their own privacy policies. tk1917 is not responsible for the data practices of these third parties. We recommend that you also read the privacy policy of the relevant service.

When using software from game studios such as Evolution, Pragmatic Play Live and Spribe, minimal technical data may pass through the relevant provider's servers. In such cases, we always ensure that data protection standards are maintained.

In some cases, your information may be processed or stored on servers located outside Bangladesh. For any such transfer, we ensure that data protection standards are properly maintained and that the applicable regulations of the relevant country are followed.

tk1917 conducts regular security assessments to keep its servers and processing infrastructure secure, and follows international data protection standards.

tk1917 reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you via the email address on your account or through a notification when you access the platform.

A revised policy takes effect from the date of publication. Continued use of the site after changes are made will be considered as your acceptance of the new policy. You are advised to visit this page regularly to stay informed about the latest version of the policy.

To learn more about tk1917 and the history and philosophy behind our services, read our About Us page.

If you have any questions, requests or complaints regarding this privacy policy, please contact us through the following:

• Live Chat: Direct support 24/7 — in Bengali and English
• Email: [email protected]

We aim to respond to requests relating to personal information as quickly as possible. For general questions, immediate assistance is available via live chat; for more complex matters, it may take us a little longer to complete our review.

For answers to frequently asked questions about tk1917, visit our FAQ section as well.